DALLAS (CBSDFW.COM) – She’s usually getting other people consumer justice, but CBS11’s Cristin Severance recently needed help herself.
It started with an email from Amazon thanking her for writing a review for an item she’d never bought or used. Then came another email and another.
It turns out someone was using Cristin’s name to write five-star reviews for items all over Amazon.
She found reviews using her name for headphones, cell phone screen protectors and phone chargers–all items she’d never purchased.
CBS11’s Consumer Justice team also found dozens of other customers with the same issue on Amazon user forums and Reddit.
Cristin worried if someone was using her account, to write reviews, they could access her payment information.
She immediately checked her order history but there was no suspicious activity. She changed her password and made sure the two-step…
Original published: 2018-07-23 22:00:05 Read the full Dallas News here
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